1. Scope and acceptance

When these Terms apply

By accessing or using the website, you acknowledge that these Terms apply to your use of the website. If you do not agree with them, you should not use the website.

If you use the website on behalf of a company or other organization, you represent that you are authorized to act for that organization. In that case, “you” includes both you and the organization you represent.

You must be at least 18 years old, or the age of legal majority where you live, to submit a business inquiry or enter into any commercial arrangement through information obtained from the website.

2. Website purpose

General business and procurement information

The website provides general information about Tonmit, selected medical consumables, diabetes care products, injection accessories, documentation support, private-label and packaging options, sourcing coordination, U.S. warehouse support and fulfillment-related services.

It is designed primarily for pharmacies, clinics, distributors, healthcare supply organizations, retailers, importers and procurement teams. Website information is provided for general business evaluation and inquiry purposes only.

3. Medical and drug disclaimer

No medical advice, diagnosis or prescribing

Website content is not medical advice and is not intended to diagnose, treat, cure or prevent any disease or condition. It does not provide prescription guidance, dosage instructions, patient-specific recommendations or clinical decision support.

Tonmit is not acting through this website as a healthcare provider, pharmacy, prescriber or patient-care service. Users should seek advice from appropriately qualified healthcare professionals for medical or clinical questions.

References to GLP-1 programs, diabetes care workflows, injection-support products or related accessories describe supply categories and procurement support. Unless expressly stated in a separate written agreement, Tonmit does not sell, prescribe or dispense prescription drugs through this website, and the website does not make claims about the safety, efficacy, dosage or clinical outcome of any drug or therapy.

4. Product information

Website content is not a final specification

Product images, descriptions, specifications, pack quantities, packaging examples, documentation references, availability, lead times and related information are provided for general reference. Actual products may differ by model, manufacturer, market, production lot, package configuration or customer requirement.

Final product details must be confirmed in a written quotation, approved specification, purchase order, supply agreement, artwork approval or other written confirmation issued or accepted by Tonmit.

5. Regulatory and market responsibility

Requirements vary by product and destination

Medical devices, consumables, packaging, labeling, importation, distribution and use may be subject to different laws, standards and regulatory requirements in different markets.

Tonmit may coordinate available product specifications, certificates, regulatory information, packaging records and related documentation. Unless expressly confirmed in writing for a specific product and transaction, Tonmit does not represent that a product is approved, cleared, registered, certified or suitable for sale, importation, distribution or use in every jurisdiction.

Customers are responsible for evaluating the intended market, distribution channel, importer responsibilities, labeling, claims, product use and any required professional or regulatory review.

6. Quotations, orders and commercial agreements

Website inquiries are non-binding

Submitting a contact form, request for quotation, sample request, document request or other inquiry does not create a sales contract, purchase order, distribution agreement, supply agreement, agency relationship or other binding commercial obligation.

Pricing, taxes, freight, payment terms, lead time, delivery timing, minimum order quantity, product availability, documentation, private-label scope and other commercial matters are subject to separate written confirmation.

If these Terms conflict with a separately executed or accepted written agreement for a specific transaction, the separate agreement controls for that transaction.

7. Website use

Permitted and prohibited activities

You may use the website for lawful business evaluation, procurement review and communication with Tonmit. You may download or print reasonable portions of website materials for internal business review, provided you do not remove notices, alter the meaning or present the materials as your own.

You must not:

• Use the website for unlawful, fraudulent, deceptive, harmful or unauthorized purposes.
• Submit false, misleading, incomplete or unauthorized information.
• Interfere with website operation, security, servers, networks or access controls.
• Attempt unauthorized access to systems, accounts, data or infrastructure.
• Introduce malware, viruses, harmful code or disruptive content.
• Scrape, crawl, extract or systematically collect website data without written permission, except as permitted by applicable law or standard search-engine indexing.
• Copy, republish, sell, license or commercially exploit website content without authorization.
• Misuse Tonmit’s name, TonmiCare branding, product images or materials.
• Impersonate another person or misrepresent your company, authority or relationship with Tonmit.
• Use the website in violation of export-control, sanctions, anti-bribery or other applicable trade laws.

Tonmit may restrict or block access where reasonably necessary to protect the website, users, business operations or legal rights.

8. Intellectual property

Website materials and brand assets

Unless otherwise stated, website text, graphics, layouts, icons, photographs, product presentations, downloadable materials, trade names, logos and other content are owned by Tonmit, licensed to Tonmit or used with permission.

No right, title or license is granted except the limited right to use the website in accordance with these Terms. Third-party names and trademarks remain the property of their respective owners.

9. Submissions and business inquiries

Information you send to Tonmit

When you submit information, you represent that it is accurate, lawful and that you have the right to provide it. Tonmit may use the information to respond, evaluate requirements, prepare quotations, coordinate documentation, assess packaging or fulfillment options and support related business discussions.

Unless a separate written confidentiality agreement applies, website submissions are treated as non-confidential business communications. Do not submit trade secrets, confidential technical files, patient-identifiable information, protected health information, payment-card data or other sensitive information through general website forms.

Personal information is handled as described in the Privacy Policy.

10. Images and downloadable materials

Illustrative content may change

Product photographs, mockups, diagrams and application visuals may be illustrative. Actual color, packaging, labels, components and configurations may differ. Images do not constitute final specifications, regulatory labeling or confirmed availability.

Catalogs, specifications and other downloadable materials may be revised or withdrawn. Users should request the current transaction-specific version before relying on a document for purchasing or compliance review.

11. Third-party links and services

External websites operate independently

The website may link to external websites, platforms, databases, carriers, service providers or other resources. Tonmit does not control and is not responsible for their content, availability, security, privacy practices or terms. A link does not imply endorsement unless expressly stated.

12. Website availability and electronic communications

Operation may be changed or interrupted

Tonmit may update, suspend, restrict or discontinue any part of the website at any time. We do not guarantee uninterrupted, error-free or secure availability.

When you communicate electronically with Tonmit, you consent to receive related communications electronically. Email and website transmissions may not be secure, and users should select an appropriate method for confidential information.

13. Disclaimers and limitation of liability

Website provided “as is”

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis, without warranties of accuracy, completeness, availability, merchantability, fitness for a particular purpose, non-infringement or suitability for a particular market or use.

To the fullest extent permitted by applicable law, Tonmit and its directors, officers, employees, affiliates, agents and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profit, revenue, business opportunity, data or goodwill, arising solely from website use or inability to use the website.

To the fullest extent permitted by applicable law, Tonmit’s aggregate liability arising solely from the website or these Terms will not exceed USD 100 or the minimum amount that applicable law requires, whichever is greater.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation where applicable.

14. Indemnification

Responsibility for misuse

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tonmit and its directors, officers, employees, affiliates, agents and service providers from third-party claims, losses, liabilities and reasonable costs arising from your unlawful use of the website, violation of these Terms, unauthorized submissions or infringement of another party’s rights.

15. Privacy and cookies

Related website policies

Website data practices are described in the Privacy Policy. Information about cookies and similar technologies is available through the site’s cookie preference tool or Cookie Preferences page, where available.

16. International users

Access from other jurisdictions

The website may be accessed from multiple countries. Tonmit does not represent that website content, products, documents or services are appropriate or available in every jurisdiction. Users are responsible for complying with laws applicable to their access and intended activities.

17. Governing law and disputes

Hong Kong law

These Terms and disputes arising solely from website use are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except where mandatory law requires otherwise.

Before starting formal proceedings, the parties should attempt in good faith to resolve the matter through written communication. Subject to any mandatory rights or another applicable written agreement, the courts of Hong Kong will have exclusive jurisdiction over disputes arising from these Terms or website use.

18. General terms

Changes, severability and entire agreement